Get in Touch With Us
Got a question about something you've read on Non Gamstop Casinos, spotted an outdated detail, or want to tell us about your experience with a casino not on GamStop? This page explains the best way to reach us and what you can expect once you do.
The Best Way to Reach Our Team
Email is the most reliable route to a real answer. Send your message to [email protected] and a member of our editorial team will read it personally — we don't rely on automated replies to close out enquiries.
It helps to tell us what your message relates to from the outset: a specific brand, a bonus term, a factual correction, or general feedback about the site. That one line lets us route your query to the right person and reply faster.
What People Usually Get in Touch About
- Casino and bonus queries — questions about how a welcome offer works, wagering conditions, or why a brand sits where it does in our rankings, such as the offers listed for Betmica, Kikibet or Betninja.
- Factual corrections — if a bonus figure, payment method or licensing detail has changed since we last checked it, tell us and we'll review it promptly.
- Content suggestions — ideas for topics you'd like us to cover in more depth, from payment methods to game selection at sites operating outside the GamStop scheme.
- Partnership enquiries — if you represent a casino brand or an affiliate partner and want to discuss working with us, introduce yourself and outline your proposal.
- Safer gambling questions — if you'd like guidance on managing your play, including how self-exclusion tools work at operators outside the UK scheme, let us know and we'll point you towards relevant information.
How We Handle Your Message
Every email is reviewed by a person, not a script. We aim to respond within a couple of working days, though this can stretch a little during busier periods — we'd rather take the time to give you a proper answer than a quick, thin one.
If your query concerns a specific operator's terms, be aware that promotional details such as deposit match percentages, free spin counts and wagering requirements are set by the casino itself and can change without notice. We do our best to keep the figures shown on Non Gamstop Casinos current, and we welcome reports if you notice a discrepancy — for example on the offers page for our trusted non GamStop casinos in the UK.
Before You Write In
A quick check first can save you a wait for a reply already answered elsewhere on the site:
- Reviewed our current rankings and mini reviews on the trusted non GamStop casinos page for details on individual brands, payment options and game ranges.
- Checked the offer terms displayed alongside each brand — minimum deposit, wagering multiples and expiry windows are usually shown next to the headline figure.
- Considered whether your question is about a specific casino's account, deposit or withdrawal — in which case that operator's own support team, not ours, will hold the account-level detail.
Our Editorial Standards
Non Gamstop Casinos is written and fact-checked by our editorial team, with pages reviewed periodically to keep bonus figures, brand line-ups and general guidance accurate. We're upfront that some pages on this site link to casino operators through commercial partnerships, and reader feedback is one of the ways we keep that content honest — if something we've published seems off, we genuinely want to hear it.
Reminder: gambling with any operator, whether licensed in the UK or overseas, is intended for adults aged 18 and over. If you have questions about your own play or about self-exclusion options, mention this in your message and we'll do our best to point you in a useful direction.
Thanks for taking the time to read this far — we look forward to your message.